My research has focused on an integrative socio-technical perspective that emphasizes social groups and mutual shaping.

In this perspective, individuals are active agents in their practices with technological artifacts rather than consumers subjected only to effects; information and communication technologies are malleable and reconfigurable through practice and modification.

My goal is to examine the social groups relevant to a technological context—and their interpretations of the technologies and their practices using it—a process called “technological frame analysis.” Yet my focus on social considerations is balanced by a very solid grounding in the technologies themselves.

The ying-yang image on the main page symbolizes the nature of sociotechnical interactions: as with this image, they are intertwined, dynamic, and (ideally) work in harmony.